Residents’ Privacy Statement

Residents Privacy Statement

This privacy statement sets out how Fleur Developments Limited (“we”, “us” or “our”) treat the personal information you provide to us when you purchase a property from us which requires the establishment of a management company.

You will be provided with the full details of the relevant management company at the time you purchase your property from us (“your Management Company”) including its appropriate contact details.

Initially, and for the purposes of processing your personal data to establish and/or allow you to become a part of your Management Company, we will be the data controller.

We will collect your name, new property address, and contact details such as your telephone number and email address (“the Data”) to facilitate you becoming a member of your Management Company. This in accordance with our contractual obligations to you and/or our legitimate interests of ensuring the effective management of the relevant shared spaces connected to the property you have purchased. To enable us to do this we will need to share your personal data with your Management Company.

Once you have become a member, your Management Company will become the data controller. It will process the Data which we have provided to them, along with any additional personal data which you may subsequently provide to them, for the purposes of the effective and efficient administration of the shared spaces in accordance with its contractual obligations to you and its legitimate interests of ensuring the shared spaces are managed appropriately for the benefit of all residents.

We and/or your Management Company may also use personal data, where the law allows us to do so, as follows:

To deal with and/or respond to any enquiry or request made by you prior to entering into any contract or agreement with us or your Management Company or as a result of such contract or agreement.

Where we or your Management Company need to perform the contract entered into or to be entered into with you.

Where we or your Management Company need to do so to comply with a legal or regulatory obligation, including the prevention of crime.

Where it is necessary for our or your Management Company’s legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Generally, consent is not relied upon as a legal basis for processing your personal data. However, where your consent for processing your personal data is sought and provided, you should be aware that you have the right to withdraw that consent at any time by contacting us/ your Management Company.

Please note that where we, or your Management Company, need to collect personal data by law, or under the terms of a contract with you and you fail to provide that information when requested, we/your Management Company may not be able to enter into or perform the contract with you. In this case, it may not be possible for you to become a member of your Management Company or to proceed with the intended property purchase.

In order to properly manage the shared spaces, your Management Company may deem it necessary to appoint a third party Management Agent to act on its behalf. In this case, your Management Company will share your Data with the Management Agent so as to allow the Management Agent to perform the management services it is engaged to provide. This is in accordance with the legitimate interests of your Management Company. Your personal data will not be disclosed to any other individuals or other entities except in the following circumstances:

On occasion, we, your Management Company or the Management Agent may need to hire other companies so as to serve you better, such as grounds management companies, and in some of these cases, it may be necessary for your personal data to be shared with those companies.

Where necessary to facilitate your purchase and/or the continued occupation of your property we and/or your Management Company may share your personal data with utility companies, landlords and the land registry or other government bodies/regulators (as appropriate).

Where there is a legal duty to do so in order to comply with any legal obligation.

In order to protect the rights, property or safety of us, our employees, the Management Company and the other residents and members. This may include the provision of information to third parties for the purposes of crime or fraud investigation or prevention.

If your Management Company or substantially all of its assets are acquired by a third party, in which case personal data that it holds may be one of the assets transferred.

All third parties that process personal data are required to respect the security of your personal data and to treat it in accordance with the law. Third-party service providers are not permitted to use your personal data for their own purposes.

Your data will only be retained for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the appropriate retention period, the amount, nature, and sensitivity of the personal data, and the potential risk of harm from unauthorised use or disclosure, the purposes for which your personal data is processed and whether those purposes can be achieved through other means, as well as the applicable legal requirements are considered.

Under the provisions of the data protection legislation, you have a right to request access to, the rectification of or erasure of your Data. You also have the right to restrict how your data is processed and to object to its processing. If you are unhappy with the way in which we or your Management Company have handled your Data you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

If you have any questions in relation to this statement please do not hesitate to contact us on 01263 712625.